AI patient desk for business: private clinics
No patient enquiry gets lost while the front desk is on the phone
AI assistants for the front desk of a private clinic: enquiry checks, the first message to the patient, WhatsApp replies, reminders and follow-up with those who did not book. Your front desk approves every message.
The problem
You pay for ads, enquiries come in, yet bookings are fewer than they should be. A patient writes on WhatsApp while the receptionist is on the phone. The reply goes out the next day, and the patient has already booked with another clinic. Some enquiries from ads are fake, and your staff spend as much time on them as on real patients. How many enquiries were lost last week, you cannot see.
What we do
- An enquiry from your website, ads or email: the system checks the patient is real and filters out fake ones.
- It drafts the first message by your rules: which services, which doctors, what to ask.
- WhatsApp: a draft reply appears for the receptionist, who sends it with one tap.
- It drafts an appointment reminder and offers to reschedule if the patient cannot come.
- It drafts a follow-up to those who asked about prices and did not book, based on their enquiry.
- Every morning the medical director or owner gets a short summary: how many enquiries, how many booked, who is waiting for a reply.
Results in numbers
- Your clinic's own numbers (time to first reply, share of enquiries without a booking) are measured during the pilot, before and after, on your real enquiries.
Who it is for
Private clinics and dental practices that receive enquiries from their website, ads and messengers.
How the pilot works
- A free 30-minute call: where enquiries come from, who answers them, how long patients wait.
- Scope in writing: which channels, which messages, which numbers we compare.
- Setup around your services, your tone and your booking system.
- A run on your real enquiries, with your front desk approving every message.
- A before-and-after report.
- You decide: roll out, refine or stop.
Price
- Pilot: 600 €. 50% at the start, 50% after the report.
- Ongoing service after the pilot: price after we review your task.
FAQ
Will the system message patients on its own?
No. Every message to a patient is approved by your front desk with one tap.
What about medical data?
The system does not collect or store diagnoses or medical details: only the name, contact and the service requested. Where data is stored and when it is deleted is set out in the contract before any work starts.
Does the system answer phone calls?
Not in the first version: website, email and WhatsApp enquiries. Calls are discussed separately.
Send us a patient enquiry that never turned into a booking, with personal details removed, and we will show you the message that would have gone to the patient.
Write to ai@delta-solution.pro or on Telegram: t.me/santnickol
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