AI WhatsApp replies for business with human approval
A client messaged on WhatsApp. The reply is ready, just approve it
AI drafts the reply in the client's language, your team sends it with one tap. Clients get a fast answer and talk to your company, not to a robot.
The problem
Clients in Cyprus and the UAE write on WhatsApp, not by email. Messages arrive at night, at weekends, in three languages. Your team replies when they get a moment. And 24 hours after the client's last message, WhatsApp only allows pre-approved templates, so the conversation simply stops.
What we do
- The client's message arrives in a shared front desk.
- AI drafts a reply in the client's language, following your rules and price list.
- Your team member sees the draft and approves it with one tap, or edits it.
- If the 24-hour window has closed, the system suggests the right approved template to reopen the conversation.
- The conversation is logged in your CRM, so the next step is not lost.
Results in numbers
- The market: 85% of UAE residents want businesses to reply on WhatsApp, and around 90% prefer a real person to a chatbot (Zbooni MENA cCommerce Report 2024; YouGov). That is why in our setup AI drafts and a person sends.
- This is how we answer our own clients on WhatsApp: AI drafts, a person sends.
- Your own numbers (time to reply, share of conversations lost to the window) are measured during the pilot.
Who it is for
Companies in Cyprus, the UAE and international markets whose clients write on WhatsApp: services, real estate, clinics, yachts, travel.
How the pilot works
- A free 30-minute call: how many messages, in which languages, who answers.
- Scope in writing: which number, which replies, which templates, which numbers we compare.
- Setup: your rules, price list and templates.
- A run on your live messages, with your team approving every reply.
- A before-and-after report: time to reply, how many clients were brought back with a template.
- You decide: roll out, refine or stop.
Price
- Pilot: 600 €. 50% at the start, 50% after the report.
- WhatsApp charges for template messages separately, at WhatsApp rates.
- Ongoing service after the pilot: price after we review your task.
FAQ
Will clients know AI is answering them?
Every reply is approved by your team. Clients talk to your company; AI simply helps you answer faster.
Can we keep our WhatsApp number?
Yes, we work with your business number. How it is connected is discussed on the call.
What is the 24-hour window?
A WhatsApp rule: if a client has not written for more than a day, a business can only restart the conversation with an approved template. We prepare those templates in advance.
Related services and demos
Send us three client messages you answered late and see the replies that would have been ready at once.
Write to ai@delta-solution.pro or on Telegram: t.me/santnickol
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